Vape not working correctly

Ticket ID:
223165b42a3a106c6
Priority:
Critical
Topic:
Uncategorized
Status:
Open
First Name:
Virginia
Due:
Hello, I am a frequent user of your products and have even worked in a tobacco store selling them for a few years. My vape I currently have, which is the orion 7500 puff rainbow drop flavor keeps firing after I hit it and keeps doing so for about 10 to 15 seconds.. If this problem does not get resolved, you will not only lose me as a customer but others as well. Whether it is a battery misfiring or the device was not put together correctly, I would like to know what can be done. My previous bosses would like to know which of their products they shouldn't sell due to quite a few complaints of the onions not working properly. I look forward to your email. Thank you.

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